Online resources and complimentary support by phone & email
Help Center, Videos, Chat, Email, Phone - take your pick!
In addition to this Help Center with many support articles and tutorials, Vibe has created helpful 1-2 minute videos on specific features in the Vibe Product Videos section of our website.
- New "Feature Friday" videos are added weekly - please subscribe to our YouTube channel to get the latest videos.
Vibe also offers complimentary support by phone, chat, and email for all customers.
Current customers can always schedule a Zoom meeting with the Vibe support team to discuss your questions, share screens, and/or provide training.
TIP: The fastest way to get support is to email firstname.lastname@example.org with your questions and best way to contact you.
The US Support Team is available by phone Monday - Friday, 9am - 5pm Pacific Time and our offices are closed for national U.S. holidays.
Our Global Support Team is available by email - simply email email@example.com to start a support ticket and we will be able to get back to you within 1 business day, if not sooner.
Do we have to pay for training or support?
No - we offer complimentary support and love to hear from our customers!