(Beta) How to manage your device remotely

This new feature is available to customers who want to participate in beta testing.

Our new Fleet Management feature allows system administrators to securely and remotely configure enrolled devices. Here are the step-by-step instructions:

Prerequisites

  • Has Vibe board hardware
  • Fleet Management feature (beta) has been enabled

Note: If you would like to participate in the early beta access, please fill in this form. Our customer success team will enable this feature for you.

Enable Fleet Management

  1. Go to Vibe's web app from your laptop, sign in with your email, and open the account page from the sidebar.
  2. Click Manage button to enter the customer portal. From here, you can remotely enroll and manage your Vibe devices.

Manage

Enroll Your Device

To remotely manage your Vibe devices, you first need to enroll your devices in the customer portal.

  1. In the customer portal, click the Device Management tab from the sidebar. All of your enrolled devices are listed here.
    device management
  2. Get a 6-digit pin code for device enrollment.
    image-Apr-25-2021-11-49-23-63-AM
    Note: If you already have a list of devices, select Add Device on the bottom of the page to get a 6-digit pin code.
    add device-2
  3. On the Vibe board, go to Settings → About Vibe → Device Enrollment. Click Enroll by Pin Code and you’ll see an Enter Pin Code dialog box.
    Enroll - Board
  4. Enter your 6-digit pin code, click Enroll, then select Continue Enrollment to request an enrollment.
  5. In the customer portal, you will see a new device listed with two buttons: Approve or Ignore.
    approve
  6. Click Approve to enroll the device in your customer portal.

Manage Your Device

In the customer portal, select the device you want to control. A sidebar will appear on the right side of the screen showing the basic information and configurations of this device.

Advanced setting
  1. Advanced Settings allows you to change the screen saver, manage screen lock, and enable device administration for your Vibe.
  2. About Device shows the basic information about your Vibe. You can modify your device name or location and perform a system update from here.
  3. Remove Device allows you to delete an enrolled device from the device list.