This is a troubleshooting article for solving initialization problems.
This article applies to the Vibe Board Pro 75″.
Step 1: Check if the OPS PC module is installed
As the Vibe Board Pro 75″ and its OPS PC module arrive in separate packages, please make sure you received all of them before beginning the setup process.
Check if you have correctly installed the OPS PC module behind the screen.
Step 2: Check if the power cable is connected
Please make sure the power cable is connected and the power switch behind the board is turned on.
See if the power indicator LED turns green after the front power button is pressed.
Step 3: Check if the OPS PC module is powered
Check the OPS PC module's indicators after pressing the front power button. You should be able to see a yellowish-green light and a flickering red light.
If the OPS PC module's indicators do not light up, please submit a support ticket.
If problem persists after going through all the steps, please contact Vibe customer success team.