FAQs on shipping
How much does shipping cost?
Shipping is free within the continental contiguous U.S. (Every state except Hawaii and Alaska).
How long does shipping take?
Depending on where you are located, shipping can take anywhere from 3-6 business days. (Our warehouses are located in Southern California)
We do our best to ship Vibe as soon as possible, but sometimes unforeseen weather or holidays can have an impact on shipping times.
How will I know when my order will arrive?
Once your order is processed, you will receive a call from our carrier within 1 business day to confirm the delivery details. Once the order is picked up from the warehouse, you will receive an email with a tracking number. Our carrier will also call you to arrange a delivery window that works with your schedule.
What about Hawaii or Alaska?
Please contact firstname.lastname@example.org or use our Quote Request form if you are in Hawaii or Alaska so we can provide the best available pricing options for shipping.
Hawaii shipping costs are approximately $500 per board/ stand, and shipping time is approximately 5-10 business days.
Alaska shipping costs depend on the city (shipping to Anchorage is approximately $330 per board).